TERMS AND CONDITIONS OF SALE

In these terms

"Seller" refers to Elands Nursery cc who is the seller of the Goods as defined herein

"Buyer" refers to the entity purchasing the Goods.

"Goods" and “Orders” refers to the goods and products supplied by Seller to Buyer, as such were approved by Seller in reply to Buyer's order.

Minimum purchase

  1. The Sellers wholesale prices are offered to bona fide members of the nursery industry,developers and landscapers only and are subject to purchase of the minimum quantities as per table below.

  2. Capacity of container size is approximate.

 

 

 

Prices

  1. The Sellers latest price list cancels out all previous price lists.

  2. Prices on all the Sellers price lists are subject to change without prior notification.

  3. All Prices exclude Vat, delivery and handling unless specified otherwise.

Retention of Title

  1. All goods remain the property of the Seller until paid in full by the buyer.

Terms of payment

  1. Terms are strictly on a Payment before Delivery (PBD) basis for all Buyers for a 6 month period. Thereafter an email or written request can be made to the Seller’s accounts department to request a 30 day account (julie@elands.co.za ).  The granting of a 30 day account remains strictly at the discretion of the Seller.

  2. Late or non payments: interest will be charged on late payment of any account. Non payment will result in legal action and all legal costs incurred by the Seller will remain the Buyers cost.

  3. Payments can be made to Elands Nursery cc, First National Bank, Uitenhage, Branch number 210316 ,Account number 53970388303

Terms of delivery of goods

  1. The Sellers prices do not include delivery costs. Please contact the Sellers sales department (info@elands.co.za) to enquire about delivery costs to your area. The Seller does not deliver to all areas and in this case it is the Buyer’s responsibility to collect goods ordered.

  2. Should the Seller be scheduled to deliver a Buyers order every effort will be made to do so in good time however delivery is subject to a time delay. Order cut off times and dates are pre- scheduled and not negotiable. Orders not received by the order OR PAYMENT cut off time and date will be delayed until the next scheduled delivery to that area. Please contact the Seller’s Logistics department (ops@elands.co.za) to enquire about delivery schedules.

  3. Goods can only be off loaded in designated order receiving areas or next to the Sellers delivery truck. No Goods will be packed onto the Buyers selling floor or placed in situ on landscaping sites.

  4. Goods, once delivered by the Seller, no longer remain the Seller’s responsibility. All care and watering remains the responsibility of the Buyer on delivery or once Goods have left the Sellers premises.

 

Cancellation of Goods ordered

  1. A 10% handling charge and transport charges, where applicable, will be implemented for     

  • orders cancelled but already pulled by the Seller

  • orders delivered by the Seller and then cancelled by the Buyer.

 

Returns and Refunds

  1. Refunds on returns will remain solely at the discretion of the Seller and will only be considered under the following conditions

 

a) Return requested on delivery:

  • A Request for credit form (RFC) needs to be completed immediately on delivery. The Buyer needs to request the return book from the delivery vehicle driver. This form must be signed by both the client and the driver.

  •  An Invoice number relating to the credit must appear on the RFC form for the RFC to be accepted.

  • Delivery charges and handling will only be refunded if the above points are adhered to by the buyer

  • No returns will be processed until all goods returned are back on the Seller’s premises and they have been checked.

b) Return requested within 48 hours of acceptance of order.

  •  Customers are to request permission to return goods from the Operations manager  (ops@elands.co.za )  in writing 3 days before our trucks are in their area . This allows us to notify our driver that plants will be returned .The driver will only collect returns if he has been notified by our office.

  • Customers are to request a RFC form from the Operations manager (ops@elands.co.za) Please complete and return to the Seller immediately. An invoice number relating to the credit must appear on the RFC form for the RFC to be considered.

  • No returns will be processed until all goods returned are back on the Seller’s premises and they have been checked.

c) No Return will be processed if the Goods are not in acceptable condition on return.

d) Delivery charges and handling will only be refunded at the discretion of the Seller.

Holding or booking of stock.

  1. No holding of stock can take place unless a ‘Maintenance Agreement’ is signed between the Seller and the Buyer. Maintenance fee charges apply for stock that is placed in the Sellers holding area. Please email the Sellers sales department for more information (info@elands.co.za )

 

Contract growing

  1. Please contact the Sellers sales department info@elands.co.za for a ‘Contract Growing Agreement’ form.

 

Warranty

  1. The Seller warrants the goods sold subject to the use, storage and care thereof in accordance with and based on Seller's standard tolerances, care instructions and recommendations.

 

Complaints and complements

  1. These can be forwarded by email to rick@elands.co.za

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OUR OFFICE
TRADING HOURS

Address: Elands River Road,

 Rocklands,

South Africa

Phone: 041 9555 671

Email:  info@elands.co.za

Mon - Fri

7:00 - 17:00
​​

 

INFO
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© 2018 by Elands Wholesale Nursery CC